Shipping policy
Shipping Policy
All maps dispatch within 2 business days.
US Customers
No import duties, taxes, or additional charges apply for US orders – the price you see at checkout is final. Maps are also fully exempt from the new US tariffs.
Shipping Services
All orders ship from Australia.
Australia (Domestic)
Australian orders ship via Australia Post using either Standard or Express Post. Delivery times vary by location.
International Express
Shipped via UPS or Australia Post Express. Delivery typically takes 3–6 business days to most locations worldwide.
International Standard
Shipped via Australia Post and local postal partners (such as USPS, Canada Post, and NZ Post). Delivery typically takes 5–12 business days to most locations worldwide.
Orders are dispatched within 2 business days of being placed. You’ll receive a tracking email as soon as your order ships.
Import Duties & Taxes
All orders ship from Australia.
Some international orders may be subject to local VAT or import duties upon arrival. These charges are set by local authorities and are typically paid online or to the courier at delivery. Customers are notified clearly if any charges apply.
Below is a general guide for our most common destinations:
United States
No import duties, taxes, or additional charges apply for US orders – the price you see at checkout is final. Maps are also fully exempt from the new US tariffs.
Canada
GST, PST, or HST will be charged as an import duty. Rates vary by province and territory.
New Zealand
There are no important duties applied to our products in NZ.
United Kingdom
UK orders are often delivered without import duties, particularly to residential addresses. However, VAT or handling charges may occasionally be applied depending on order value, delivery address, and carrier processing.
European Union
EU countries charge VAT on international purchases. VAT is typically collected as an import charge upon arrival, with rates varying by country.
Worldwide
Every country has different rules and thresholds. In most cases, any charges are limited to local VAT or equivalent consumption tax (VAT, GST, etc.). We recommend checking your local import regulations if you’re unsure.
Damaged or Faulty Items
All prints are carefully packaged in sturdy, purpose-made tubes (or rigid A3 mailers for smaller prints).
If a print arrives damaged or faulty, please contact us at hello@antonthomasart.com so we can assess the issue and arrange a replacement or refund.
Damage claims must be reported within 10 days of delivery. If you open your print later than this and suspect damage, please get in touch as soon as possible.
See Also
For information about refunds and returns, please refer to our Refund Policy.